SHIPPING INFO

The prices displayed at DRENUSHA XHARRA, do not include a delivery/shipping charge(s).

Product prices are and shall be paid in € (Euro) currency. The prices do not include import taxes or custom duties. Import taxes/custom duties (if any) will be charged by your carrier at delivery and DRENUSHA XHARRA does not take any responsibility to compensate you in regards to these charges.

If the value of your order exceeds the toll-free limit in your market, extra fees/taxes will be applied upon delivery and in such event, no cancelation/return shall be accepted by DRENUSHA XHARRA, with the exemption in cases listed under Section 5 “Return policy”. Please check with your local customs office, for more information.

The delivery/shipment charge for each order will differ depending on the weight of your order. The cost for each delivery method is clearly indicated during the check-out process or upon final confirmation of the order, if the order is made through whatsapp, viber or other social media. For more information regarding delivery cost of your order, please contact our customer service at: info@drenushaxharra.com.

In case we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries. Prices in store and online may vary.

DRENUSHA XHARRA exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order in accordance with your selected delivery option. The delivery time begins only after the full payment confirmation.

DRENUSHA XHARRA endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 5-12 business days following confirmation of an order and payment. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events.

If your order, in the unlikely event the delivery time exceeds 30 days, you may cancel your order.

Before you place your order, you will be informed of the expected delivery details.

Once you have placed your order and completed the payment, you will receive an email confirmation containing the delivery details.

DRENUSHA XHARRA, uses the following express worldwide shipping companies, depending on your location: DHL and/or UPS.

The products can only start shipping during weekdays. If your order does not arrive by the scheduled date, please contact DRENUSHA XHARRA at: info@drenushaxharra.com.